Limited period offer - Get 20% off all services | Use code: SWITCH20
Limited period offer - Get 20% off all services | Use code: SWITCH20

FAQs

What is "Create Your Own"?
 
How does "Create Your Own" work?
 
Will my designs and selections for the customization of my phone be visible to other users?
 
Do I need a user account to order online?
 
I went through with my order but did not receive any confirmation email. What should I do?
 
What if the item I ordered is not in stock?
 
Where do you deliver?
 
How can I follow up on the status of my order?
 
What is the delivery time for an order?
 
I have received the wrong product, now what?
 
What are the methods of payment?
 
Will I receive an invoice?
 
What are the shipping fees?
 
I have a discount voucher, how can I redeem it?
 
I have returned my first order. What happens to the gift voucher I used in the order?
 
Where can I purchase Switch products offline?
 
What if I have more questions?